📜 CK Ventures Terms & Conditions
TERMS & CONDITIONS
Last Updated: 12 September 2026
These Terms & Conditions apply to the online stores and websites operated by CONSTANDINOS KARIKOGLOU under the trading name CK Ventures, including:
Velourana
PawBearing
HavenBearing
AmberSeaBeauty
Each individual website or brand may have its own product catalogue, design and commercial identity, but the websites covered by these Terms & Conditions are operated by the same individual under the trading name CK Ventures.
By using any of these Websites or placing an order, you confirm that you have read and accepted these Terms & Conditions.
1. OPERATOR AND BUSINESS INFORMATION
The online stores covered by these Terms & Conditions are operated by:
Trading Name: CK Ventures
Operator: CONSTANDINOS KARIKOGLOU
Address: Antoniou Lalaouni 3, 18345 Moschato, 5th Floor, Greece
VAT/Tax ID: EL028211311
Telephone: +30 6984688979
Email: CKARIKOGLOU@GMAIL.COM
CK Ventures is the trading name used by CONSTANDINOS KARIKOGLOU for the operation of its online stores and brands.
The relevant Website will identify its individual trading name or brand, such as Velourana, PawBearing, HavenBearing or AmberSeaBeauty.
Unless expressly stated otherwise, the Websites operate as independent online retail stores.
Nothing on any Website should be interpreted as creating an official affiliation, partnership, agency or authorised-reseller relationship with a third-party manufacturer or brand unless this is expressly stated.
2. PRODUCTS
We aim to provide accurate product descriptions, images, specifications, prices and availability.
Product images are provided for illustration and may sometimes differ slightly from the actual product because of manufacturer changes, packaging changes, screen settings or other circumstances outside our reasonable control.
Where a product is supplied by a third-party manufacturer, supplier or fulfilment partner, the product remains subject to the applicable manufacturer’s specifications and packaging.
We do not knowingly advertise products that we are unable to supply.
3. PRODUCT AVAILABILITY
All orders are subject to product availability.
Although reasonable efforts are made to maintain accurate stock information, availability may change between the time an order is placed and the time it is processed.
If a purchased product becomes unavailable and cannot be fulfilled, the customer will be informed and an appropriate solution will be provided, which may include cancellation and refund of the affected product or order.
4. ORDERS
An order submitted through a Website constitutes a request to purchase the selected products.
An order confirmation does not necessarily constitute final acceptance if the order cannot be fulfilled because of circumstances including stock unavailability, obvious pricing or technical errors, suspected fraudulent activity or other legitimate reasons.
If an order cannot be fulfilled, the customer will be informed and any payment taken for the affected order or product will be refunded where applicable.
5. PRICES AND PAYMENT
All prices displayed on the Website are shown in the applicable currency and include applicable taxes where required by law, unless otherwise clearly stated.
Any additional costs that the customer is required to pay will be communicated before completion of the purchase where applicable.
Payment must be successfully authorised before an order can be processed.
We reserve the right to correct obvious pricing or technical errors.
If an obvious error has occurred, the customer will be contacted before the order is fulfilled.
6. SHIPPING AND DELIVERY
Orders may be fulfilled directly or through third-party suppliers, manufacturers, warehouses or fulfilment partners.
For this reason, the dispatch location, carrier and delivery route may vary depending on the product and order.
Products in the same order may, where applicable, be shipped separately.
Available shipping information, estimated delivery information and applicable shipping charges will be displayed on the relevant Website or during checkout.
Delivery estimates are not guarantees where delays arise from circumstances outside our reasonable control, including carrier delays, customs procedures, weather, strikes, transport disruption or other exceptional circumstances.
7. THIRD-PARTY SUPPLIERS AND FULFILMENT
Different products may be supplied or fulfilled through different suppliers, manufacturers, warehouses or fulfilment partners.
As a result, there is not necessarily one universal return address for every product or order.
The return address may depend on the particular product, supplier or fulfilment location.
Customers must contact us before returning any product.
A customer must not send a return to the address printed on the product packaging, shipping label, supplier documentation or any other address unless that address has been specifically confirmed by us for the particular return.
After receiving the customer’s request, we will provide the appropriate return instructions and return address.
This procedure is necessary because different products may be fulfilled by different suppliers and locations.
8. RIGHT OF WITHDRAWAL
For consumers within the European Union, the statutory right of withdrawal generally allows the customer to withdraw from an eligible online purchase within 14 days from delivery of the goods, subject to applicable legal exceptions.
The right of withdrawal does not apply in circumstances excluded by applicable law, including certain categories of personalised, perishable or sealed goods that cannot be returned for health or hygiene reasons after opening, where the applicable legal conditions for the exception are satisfied.
Customers wishing to exercise their statutory withdrawal right should contact:
The customer should provide the order number and identify the product concerned.
The customer must contact us before sending the product and follow the return instructions provided for the particular order.
Nothing in these Terms & Conditions removes or limits mandatory consumer rights.
9. RETURNS, RETURN LIMITATIONS AND CONDITIONS
We offer a 30-day return period for eligible products, calculated from the date the customer receives the product, subject to the conditions, limitations and exclusions described in this section.
The 30-day return period applies to eligible standard returns as well as returns relating to products that are defective, damaged or incorrectly supplied, without limiting any mandatory legal rights or remedies available to the customer.
Condition of Products for Standard Returns
For a standard change-of-mind or buyer’s-remorse return, the product should be new, unused and in its original condition, together with its original packaging, labels, seals and accessories where reasonably applicable.
Products that have been used, damaged, altered, washed, assembled, installed or otherwise changed from their condition at delivery may not qualify for a standard change-of-mind return, except where applicable consumer law provides otherwise.
Opening an external delivery package does not by itself prevent a return. However, products should not be opened or used where their nature requires them to remain sealed for resale, health, hygiene or safety reasons.
Personal-Care, Cosmetic, Hygiene and Sealed Products
Certain products may be excluded from the statutory right of withdrawal or from voluntary returns where applicable law permits.
This may include certain cosmetics, skincare products, makeup, personal-care products, hygiene products, intimate-use products, beauty products or other sealed products where opening or unsealing the product after delivery makes the product unsuitable for return for health or hygiene reasons and the applicable legal conditions for the exclusion are satisfied.
Where such a legal exception applies, the product does not become returnable simply because the customer requests a return within the 30-day period.
Damaged, Defective or Incorrect Products
The condition requirements for standard change-of-mind returns do not remove or restrict mandatory consumer rights relating to products that are defective, damaged on delivery, incorrectly supplied or materially different from the product ordered.
Customers who receive such a product should contact us as soon as reasonably possible at:
The customer should provide the order number and, where useful, photographs or other information that may assist with the investigation.
Such cases will be handled in accordance with applicable consumer-protection law and the remedies available to the customer.
Return Procedure
Customers must contact us before sending any product back.
The customer should provide the order number and identify the product concerned.
Because products may be fulfilled by different suppliers, warehouses or fulfilment partners, there is no single universal return address for every product.
We will provide the appropriate return instructions and return address for the particular order.
Customers must not send a product to an address shown on the product packaging, shipping label, supplier documentation or any other address unless we have specifically confirmed that address as the correct return address.
Products returned without prior contact and confirmation may be delayed or sent to an incorrect location, which may affect the processing of the return.
Relationship Between the 30-Day Return Policy and Statutory Rights
The 30-day return period is the standard return period offered for eligible products by the store.
For consumers in the European Union, this does not replace or reduce the applicable statutory 14-day right of withdrawal or any other mandatory consumer rights.
Where applicable law provides a customer with rights greater than those described in this section, those mandatory rights will prevail.
The 30-day return policy applies regardless of whether a customer reaches the Website directly, through Google Merchant Center, Google Shopping, an advertisement, a search engine or another source.
Customers do not receive a different return period merely because they arrived through Google.
10. RETURN SHIPPING COSTS
For standard change-of-mind returns, the customer may be responsible for applicable return shipping costs where permitted by law and where the relevant information has been provided before the purchase.
Where a product is defective, damaged, incorrectly supplied or otherwise covered by a legal remedy requiring the seller to bear the relevant costs, the applicable return and refund costs will be handled in accordance with applicable law.
We will not require a customer to bear costs that applicable law requires the seller to bear.
11. REFUNDS
Where a refund is due, it will be processed in accordance with applicable law and the circumstances of the return.
For statutory withdrawals, applicable law may provide specific time limits and conditions concerning reimbursement and the return of goods.
For standard returns, any refund will be processed after the returned product has been received and the applicable return conditions have been assessed, where such assessment is permitted and required.
Refunds will normally be made using the original payment method unless another method is agreed or required by law.
Nothing in this section limits any mandatory refund rights provided by applicable consumer-protection law.
12. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS
If a customer receives a product that is damaged, defective, incorrect or materially different from the product ordered, the customer should contact us as soon as reasonably possible at:
The customer should provide the order number and, where useful, photographs or other information that allows the issue to be investigated.
We will investigate the complaint and provide an appropriate solution in accordance with applicable law.
Nothing in these Terms & Conditions removes or reduces statutory consumer protection rights.
13. CUSTOMER COMPLAINTS — OUR COMMITMENT
We are committed to handling 100% of customer complaints.
No genuine customer complaint will simply be ignored.
Every complaint received through our official contact channels will be reviewed and handled appropriately.
Where a problem has occurred, we will investigate the circumstances, communicate with the customer and seek a fair and lawful resolution.
Handling a complaint does not automatically mean that every requested remedy will be granted where that remedy is not required by law or supported by the circumstances. However, every genuine complaint will receive appropriate attention and handling.
Customers may contact us at:
CKARIKOGLOU@GMAIL.COM
+30 6984688979
14. NON-DELIVERY
If an order does not arrive within the applicable delivery period or there is a confirmed delivery problem, the customer should contact us.
We will investigate the shipment with the relevant carrier, supplier or fulfilment partner and take appropriate action.
Where a refund or other remedy is required under applicable law, it will be provided accordingly.
15. CUSTOMER ACCOUNTS
Where a Website permits customers to create accounts, customers are responsible for providing accurate information and keeping their login credentials secure.
We may suspend or terminate accounts where there is reasonable evidence of fraud, abuse, unlawful activity or misuse of the Website.
This does not affect legitimate consumer rights.
16. PRIVACY AND PERSONAL DATA
Personal information is handled in accordance with our Privacy Policy and applicable data-protection legislation, including the General Data Protection Regulation (GDPR), where applicable.
Please consult the Website’s Privacy Policy for information concerning the collection, use, storage and protection of personal data.
17. COOKIES
The Websites may use cookies and similar technologies for functionality, security, analytics and other legitimate purposes.
Further information is provided in our Cookie Policy.
18. THIRD-PARTY SERVICES
The Websites may use third-party payment providers, delivery companies, hosting providers, analytics services, suppliers and fulfilment partners.
These third parties may have their own terms and privacy policies.
We remain responsible for fulfilling our obligations to customers in accordance with applicable law.
19. INTELLECTUAL PROPERTY
Unless otherwise stated, the original text, graphics, logos, layout and other original content of each Website are owned by or licensed to the relevant operator.
Third-party trademarks, product names and brand names remain the property of their respective owners.
Nothing on a Website should be interpreted as creating an official affiliation with a third-party brand unless expressly stated.
20. WEBSITE AVAILABILITY
We make reasonable efforts to keep the Websites operational and accurate.
However, temporary interruptions may occur because of maintenance, technical problems, hosting issues, security incidents or circumstances outside our reasonable control.
21. FRAUD AND ABUSE
We reserve the right to investigate transactions and take reasonable action where there are indications of fraud, payment abuse, unlawful activity or deliberate misuse of a Website.
This does not affect legitimate consumer rights.
22. FORCE MAJEURE
We will not be responsible for delays or failures caused by circumstances reasonably outside our control, including natural disasters, war, government restrictions, strikes, major transport disruptions, cyber incidents, supplier failures, carrier failures or other exceptional circumstances.
This provision does not remove any mandatory rights or remedies available to consumers under applicable law.
23. CHANGES TO THESE TERMS
These Terms & Conditions may be updated from time to time to reflect changes in the Websites, products, services, technology or applicable law.
The current version will be published on the relevant Website together with its latest update date.
Changes will not remove rights that customers already have under applicable law.
24. CONSUMER RIGHTS
Nothing in these Terms & Conditions is intended to exclude, restrict or replace any mandatory consumer rights that cannot legally be excluded.
Where applicable law provides a customer with greater protection than these Terms & Conditions, the applicable legal protection will prevail.
25. GOVERNING LAW
These Terms & Conditions are governed by the laws applicable to the operation of the relevant Website, subject to any mandatory consumer-protection provisions applicable to the customer’s country of residence.
Nothing in these Terms & Conditions prevents a consumer from exercising mandatory rights available under applicable law.
26. CONTACT INFORMATION
For questions, complaints, returns, refunds, damaged products, defective products, incorrect orders, delivery problems or any other customer-service matter, please contact:
CONSTANDINOS KARIKOGLOU
Trading Name: CK Ventures
Address: Antoniou Lalaouni 3, 18345 Moschato, 5th Floor, Greece
VAT/Tax ID: EL028211311
Telephone: +30 6984688979
Email: CKARIKOGLOU@GMAIL.COM
IMPORTANT RETURN NOTICE
Please contact us before returning any product. Do not send a return to an address shown on the packaging, shipping label or supplier documentation unless we have confirmed that address for your specific return. Different products may be fulfilled by different suppliers and locations, and the correct return address must therefore be agreed before the return is sent.